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5 Important Questions to Ask When Hiring a Roofing Contractor

The roof of your home or commercial facility protects you and the building’s contents, superstructure, and foundation. The quality of installation affects the performance and longevity of a roof. Knowledgeable, skilled contractors attend to the details of installation, from roof supports, insulation, moisture barriers, decking, and tiles. A poorly installed roof may leak, sag, or fail before the end of its expected service life.

Whether you are building a new structure, replacing a roof, or making repairs, you want a reliable, experienced contractor who operates according to industry standards. Here are five questions to ask when selecting a roofing contractor.

1. Does the Contractor Do Business Locally?

Some contractors advertise locally but do not maintain a local business office. Go to the listed address to make sure that the contractor conducts business there. Ask whether they provide all the labor or contract out portions of the work. Get phone numbers so that you can communicate with the team. If the contractor puts you off or does not return your calls, look elsewhere.

Local contractors use materials and roofing systems that withstand the extremes of the local climate. Joe’s Roofing of Reno, NV has years of experience in installing, maintaining, and repairing roofs that perform throughout the extremes of weather common to the Reno-Sparks area. We understand how materials perform in hot, dry summers, seasonal downpours, and winter snow and ice.

2. Is the Contractor Licensed, Insured, and Bonded?

What safety measures are in place to protect your property and the company’s workers? Look for affiliations with national and local professional organizations and manufacturers. Ask to see proof of licensing and insurance. Reliable companies are proud of their professional affiliations and awards and usually prominently display them for customers to see.

How long has the contractor been in business? You want to verify that the contractor has the experience required to successfully complete the work.

3. Do They Have References?

Ask for references, and call them. Ask previous clients if they were satisfied with the work and whether the contractor stayed on schedule and within budget. High-quality companies usually maintain a portfolio to demonstrate the quality and appearance of their work. Ask to see their portfolio.

4. Does the Company Provide Written Evaluations, Estimates, Proposals, and Contracts?

After an inspection, the contractor should provide a written evaluation of the condition of your roof with recommendations for repair or maintenance. Estimates should detail the labor, materials, and time required to complete the work. After reviewing the estimate, ask for a written proposal or contract that includes quantities and brands of materials, labor costs, time line, and how contingencies are covered.

5. What Are the Warranties and Guarantees on Products and Labor?

Most manufacturers provide robust warranties on materials when installed according to industry guidelines. Verify that the work proposed meets these requirements. Ask what guarantees the contractor offers in addition to a manufacturer’s warranty.

Joe’s Roofing has served residents of the Reno-Sparks area for many years. We are a GAF Factory-Certified Contractor, which means we have a proven track record of high-quality work and customer service. We are trained by GAF to install their products and are authorized to honor their warranties. In addition, we back all our work with a five-year warranty on workmanship. Our A+ rating with the Better Business Bureau demonstrates our commitment to customer service and integrity of business practices. We are licensed, certified, and insured.

Call Joe’s Roofing today to discuss your roofing project and schedule an inspection. Feel free to visit our office and review our portfolio. We are always happy to answer your questions.

Joe's Roofing did a great job -- they quickly provided a bid that was very reasonable; they showed up when they said they would to do the work; they were very responsive and communicative; and they finished the job ahead of schedule. Would highly recommend!!
Shelley Nork

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What Our Clients Say:

Joe's Roofing was on time and was very responsive to any questions we had. The crew cleaned up at the end of each day and the finished roof looks great. I am very happy to recommend Joe's Roofing.
Frank Frazzetta
We used Joe to get a new roof this spring. He was very professional and his prices were competitive. HIs crew was amazing and they did an excellent job. Special thanks to Alfonso who went over and above the whole time he was there. Thank you and we love our new roof.
Susan Dickson-Hanchett
Joe promptly answered our call for assistance, even though it was the day before Thanksgiving. Joe went out of his way to complete a roof inspection within a very tight time frame and provided the information we needed. He took the time to answer our questions and was polite and punctual as well.
M Webb
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